How it Works


By phone, email, mail or in person.


Your Customer Relationship Officer will look at your individual situation when assessing your financial needs.

Credit Assessment

Once you have completed an application, we will assess your personal and financial information. If your application is unsuccessful we will explain why and how we can help you in the future.

Loan Set Up

We help you understand your loan contract. Once you have signed your loan contract we’ll pay the loan funds directly to the supplier.

Loan Repayment

You will receive a ‘Welcome Pack’, which includes reminders and helpful information to guide you on your way to successful loan repayment.

Follow Up

We will keep in touch with statements and relevant information.